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What to Do if Your Car Breaks Down on Indian Highways

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Tips & Safety

What to Do if Your Car Breaks Down on Indian Highways

Stranded on a highway in India? Discover who to call and the steps to take for quick roadside assistance.

Quick answer

If your car breaks down on a highway in India, immediately call RoadServe for 24/7 roadside assistance. Their expert team can help with towing, jump-starts, and more.

Key takeaways

  • Call RoadServe for immediate assistance.
  • Expect service within 30-45 minutes.
  • Flatbed towing is recommended for long distances.
  • Use the RoadServe app for quick booking.
  • Highway breakdowns may incur additional charges.

Who to Call When Your Car Breaks Down

Breaking down on a highway can be stressful. The first step is to contact a reliable roadside assistance provider like RoadServe. Available 24/7, they offer a range of services including towing, jump-starts, and flat tyre repairs.

Steps to Take When Stranded

  1. Move to Safety: If possible, move your vehicle to the side of the road to avoid traffic.
  2. Alert Other Drivers: Use hazard lights and reflective triangles.
  3. Contact RoadServe: Use the app or call for quick assistance.
  4. Stay with Your Vehicle: Wait in a safe spot until help arrives.
  5. Gather Your Documents: Have your driver's license and vehicle papers ready.

Understanding Towing Services

RoadServe offers two main types of towing: Flatbed Towing and Hook Towing. Flatbed is ideal for long distances and luxury vehicles, while hook towing is generally cheaper and suitable for short distances.

What Affects Towing Prices?

  • Distance: Longer distances typically cost more.
  • Time of Day: Nighttime service may incur extra charges.
  • Vehicle Type: Larger vehicles may cost more to tow.
  • Highway Location: Being on a highway may increase costs due to accessibility issues.
Service TypeBase ChargePer Km RateNight Surcharge
Flatbed Towing₹1,500₹25/km₹500
Hook Towing₹1,000₹20/km₹300

Why Choose RoadServe?

RoadServe is a trusted name in roadside assistance across India. They offer fast response times, professional service, and a wide range of services like towing, jump start, flat tyre repair, and more.

Safety Tips While Waiting

  • Stay inside your vehicle with seatbelts fastened.
  • Avoid standing close to moving traffic.
  • Keep an eye on your surroundings for safety.

Sources

NHAI 1033 highway helpline, MoRTH road safety guidance, IRDAI insurance guidelines

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Frequently asked questions

How quickly can I expect assistance from RoadServe?
RoadServe typically provides assistance within 30-45 minutes, depending on your location and traffic conditions.
What types of towing services does RoadServe offer?
RoadServe offers both flatbed and hook towing services to accommodate different vehicle types and distances.
Are there any additional charges for highway towing?
Yes, highway towing may incur additional charges due to accessibility and safety requirements.
Can I book towing services through an app?
Yes, you can quickly book RoadServe's towing services using their app for a seamless experience.
What other services does RoadServe provide?
Besides towing, RoadServe offers services like jump starts, flat tyre repairs, fuel delivery, and key lockout assistance.

Related guides

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